In Part 1 of this series, we looked at visitor management systems and how they can benefit an organization and its visitors. In Part 2 we dive into the features you should keep an eye out for when shopping systems. With the variety of features and integration desires, it can be easy to overlook a key feature you expect.
Visitor Management System features to consider:
- Support of multiple languages - especially important in diverse communities
- Technical support - you and your security integration partner will need it
- Auditing reports - you will want to know who has come and gone for forensic investigation and visitor counts
- Information capture - be sure the system will retain the information you gather and has the correct fields available
- Mustering capability - when an emergency occurs, it will be critical to know who is in the facility quickly and easily
- Scan to text – simplify visitor registration and eliminate errors by scanning identification cards directly into the system
- Visitor badge – are you looking for a basic name badge or do you want your logo and other information to appear on the badge?
- Self-registration – allowing visitors to self-register can save your staff time and can keep in-person interaction minimized
- Mobile – can the system send a barcode to the visitor in advance of their arrival to be used at the facility
- Enterprise – is the system to be used at only one location or can the same database be used across your remote locations
- Integration – will you require that the system be unified with the access control system to be able to allow visitors to control secure doors?
- HL7 standards – is your organization required to adhere to HL7 guidelines for patient name retrieval?
- Biometrics – are you interested in limiting printed materials and minimizing touch piunts? Consider biometrics.
- Screening – does your organization want to compare visitor requests to known felony or other databases?
- Customization – can the system be modified and programmed for unique requirements your stakeholders expect?
Visitation Under Control
The Vision team is ready to help you protect your employees, contractors, visitors, and assets by providing expert advice and system engineering of high-performance visitor management and access control solutions. And when system integration is required, be certain your security partner is capable and experienced. We’ll navigate initial discussions with all stakeholders by clearly understanding your operational environment and explaining visitor management solutions and how such systems can positively impact all stakeholders. Once a plan is approved, our experienced team will ensure your facilities are properly protected.
